Join Our Team: Transform Your Career with Homeland
Homeland Moving is a leading moving company in Vancouver, known for our commitment to providing a seamless and stress-free moving experience to our clients. We specialize in residential and commercial moves, offering a wide range of services to meet the unique needs of each customer. Our team is dedicated, skilled, and ready to support our clients every step of the way.
Position: Inside Sales and Booking Coordinator
We are seeking a motivated and customer-focused Inside Sales and Booking Coordinator to join our dynamic team. This role is pivotal in ensuring the smooth operation of our sales and booking processes, providing exceptional service, and contributing to our growth and success.
– Manage incoming inquiries via phone, email, and in-person, providing detailed information about our services and pricing.
– Understand customer needs and provide tailored solutions, upselling and cross-selling services as appropriate.
– Coordinate and schedule moves, ensuring all details are communicated clearly to both customers and the moving team.
-Collaborate with the operations team to resolve any issues and ensure customer satisfaction.
-Meet and exceed sales targets and contribute to team goals.
-Stay informed about the moving industry and market trends to better serve clients and drive sales.
-Proven experience in sales or customer service, ideally in the moving or logistics industry.
-Excellent communication skills, both written and verbal, with the ability to engage and persuade.
-Strong organizational skills and attention to detail.
=Ability to multitask and manage time effectively in a fast-paced environment.
-Proficiency in using Microsoft Office Suite.
-A positive attitude and a team player, with a commitment to providing outstanding customer service.